CJdropshipping: Much Faster

Regarding the performance of the CJ app, I must say that it integrates well with Shopify, and data exchange functions smoothly.
However, concerning the CJ platform itself:
1. Orders are reviewed and processed quickly within CJ.
2. The issues begin when an order is forwarded to the supplier.
3. Suppliers often fail to keep their pricing and inventory levels up to date. This creates problems for your store and even for the CJ agents. In many instances, you may have already accepted an order from a customer and collected payment, only to find that the supplier is either out of stock or has significantly raised the price without updating it on the CJ platform. At this stage, having a good agent can often help resolve the issue. My agent, Taco, is extremely professional, hardworking, kind, and caring; he provides invaluable assistance. Without Her help, I dare say that almost all of my orders would run into trouble.

Overall, here is how I would rate them:
1. CJ App: 4 stars
2. CJ Platform: 3 stars
3. My personal agent, Taco: 5 stars
4. CJ’s responsiveness: 2 stars
5. CJ’s suppliers: 1 star

In short, this platform is really only suitable for selling products that move quickly and do not require complex warehousing or procurement. For example, seasonal items.

So I would like you to know that the five-star review is just for my agent, not for the whole platform. thanks

I sent to the china warehouse product to ship i wanted to try thier services they cant find my product this was bad services i asked the agent he said he is buys he cant help so please be away from this business they will not help any business to up your product will got stolen you cant find human to talk with

Unresolved inventory loss and unexpected additional charges

I have been working with CJdropshipping since 2022, but my experiences have seriously affected my trust in their service.

Before 2025, I purchased jewellery worth approximately $80 to keep in my private inventory. At the beginning of 2025, that inventory was removed without any notification or email. I only discovered this a few months later. I had always paid the fees requested by my agent, so I still do not understand why my jewellery was removed.

Despite repeatedly raising the issue and requesting a refund, it remains unresolved. My assigned agent has changed several times during my attempts to resolve it, leaving me explaining the same situation repeatedly without receiving a clear explanation or my money back.

More recently, after paying the displayed price for a customer’s ring order, I received a ticket requesting an additional $23.50. Unexpected charges after payment affect my profit and my ability to provide a reliable service to my customers. Product prices should be checked and updated before orders are placed.

These experiences have made me reluctant to purchase stock and leave it in CJ’s warehouse. I would like CJ to properly investigate my missing inventory, refund the amount owed, and improve its communication and pricing accuracy. After working with them for years, I expected better accountability and support.