Chatty AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (1,789)
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Shoppers have questions? AI chat bot has answers. Need sales support? AI Agent's got it. 24/7.
No time to chat and sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. Powered by advanced models, AI chatbot answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.
- Livechat & AI chatbot: Provide 24/7 support to sell more with AI sales agent
- Inbox & Team: Manage conversations with your team from all channels in one inbox
- Sales automation: Send proactive targeted messages based on visitor behavior
- FAQ page: Create a help center to empower customers to find answers on their own
- Mobile app: Keep track with all inbox from your devices anywhere, anytime
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify Flow
- Shopify Admin
- Klaviyo
- Messenger
- Zendesk
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 50 AI conversations/ month
- Unlimited human conversation
- AI trained up to 200 products
- AI answers FAQs & recommends products
- Email connect
- Widget customization
- After-hours auto reply + saved replies
Basic
$19.99 / month
or $203.88/year and save 15%
$0.4 per additional AI conversation
Features
- 100 AI conversations/ month
- Standard AI model
- AI order tracking
- 5 members
- Multi-channel inbox
- Translation & Auto translate
- 12-month chat history
- Basic analytics
7-day free trial
Pro
$68.99 / month
or $707.88/year and save 14%
$0.4 per additional AI conversation
Features
- 500 AI conversations /month
- AI Shopping assistant
- Pro AI model - smarter & higher accuracy
- Proactive engage
- Auto-recover abandoned. carts
- AI reply on socials
- Advanced analytics
- Unlimited conversation history
7-day free trial
Plus
$199 / month
or $2,039.88/year and save 15%
$0.4 per additional AI conversation
Features
- 1000 AI conversations /month
- Train AI with up to 20,000 products
- Pro AI model - higher accuracy
- Unlimited member
- Dedicated AI consultant
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,789)
Says there is a free trial. But charged me the full price for the plan. When I reached out about it they stated I had the app in the past. I don't remember EVER using this app. But if I did it is ok, I just want to be refunded because apparently I didn't like it because I don't even remember it. I couldn't have had it installed long at all.
Hi there,
We're truly sorry for the confusion and the experience you had.
We completely understand why this was frustrating. Your store had previously activated the app, so when it was installed again, the free trial was no longer available. As a result, the subscription charge was applied when the plan was activated, which understandably came as a surprise.
As soon as we received your request, we followed up with you via chat and email to explain what happened and review your case. We're also glad we were able to get everything resolved.
Thank you for taking the time to share your feedback. We'll continue working to improve the experience for all merchants.
We sincerely apologize again, and we truly appreciate the opportunity to make things right.
Best regards,
Chatty Support Team
I needed a chatty, natural-sounding AI assistant for my storefront, and wasn't able to set up it so hazel walked me through the entire setup from scratch! Hazel helped me define the perfect friendly persona, set up automated greeting hooks that instantly pitch our fast Canadian shipping, and created strict boundaries to ensure the AI doesn't give out unauthorized medical advice. It's like having a 24/7 skincare consultant working on my site for free. If you need help structuring your e-commerce AI strategy, customer FAQs, or saved replies, Chatty AI Chatbot &Live chat makes the entire process incredibly simple and highly effective!
Thank you so much for the kind words! We're thrilled to hear Hazel could walk you through the full setup and make sure the AI stays within safe, appropriate boundaries. That's exactly the experience we want every merchant to have.
Having a 24/7 assistant that actually sounds like your brand (and knows where to draw the line) makes a huge difference for both you and your customers. Thanks for trusting Chatty with your storefront — we're always here if you need help fine-tuning your FAQs or AI strategy further!
I've had a fantastic experience with Chatty! The support team was absolutely outstanding. They stayed online with me the entire time while I was setting everything up, answered all of my questions promptly, and made sure everything was working perfectly before ending the chat.
It's rare to find support that's this patient, knowledgeable, and genuinely committed to helping. The app itself is great, but the customer service is what really sets it apart. Highly recommend Chatty to anyone looking for a live chat solution for their Shopify store!
Thank you for sharing this! We're so glad the support team stayed with you through the entire setup and made sure everything was working before signing off; that kind of hands-on help is exactly what we want every merchant to experience.
Thanks so much for the kind words about the app too. If any questions come up down the road, we're always just a chat away!
Support
App support provided by Chatty AI Sales Agent - For live chat & helpdesk.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, Shopify admin, other data
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Edit customers
Browsing behavior, customer data
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Edit products
Products, product listings, collections
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Edit orders
Assigned fulfillment, order fulfillments, all order history
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View discounts
Discount codes and promotions
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Edit store analytics
Web pixels
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Edit Online Store
Online Store pages, theme
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Edit Shopify admin
Files
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View other data
Locales, Shopify Markets settings, publications of products on sales channels, product and variant inventory
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