SuperSMS.AI ‑ AI SMS Marketing
- Pricing
-
Free to install. Additional charges may apply.
- Rating
- 3.6 (68)
- Developer
- Penguin Secret Agency Vietnam
Featured images gallery
An easy-to-use TCPA compliant SMS & MMS marketing and automations app built for e-commerce merchants
With SuperSMS, transform your customer engagement with personalized SMS marketing campaigns. Utilize AI-driven insights and SMS automation to drive higher engagement and conversions at every stage of the buying journey. Segment customers accurately, recover abandoned carts, increase repeat purchases, and automate shipping alerts and promotions. Boost your marketing efforts and watch your business thrive with SuperchargedSMS's powerful AI and automation capabilities.
- Easily create reusable SMS text and MMS image message templates and flows.
- Automate your text message marketing based on customer actions and triggers.
- Create customer segments using data such as location, abandoned cart, and more.
- Build & transfer TCPA-compliant subscriber lists. Understand customer profiles.
- Track revenue, ROI, CTR, & conversion metrics using the built-in analytics tool.
Languages
English
Works with
- Inbox
- Klaviyo Email Marketing & SMS
- Ping
- Point of sale (POS)
- Zipify One Click Upsell
Categories
Managing campaigns
Pricing
Choose the plan that best fits your business.
Free
Free to install
SMS pricing varies by country: 3.5¢ in US/CA, 7.9¢ MMS, and country-specific rates for 158+ destinations.
All charges are billed in USD. See all pricing options
Reviews (68)
I tried sending a text alert twice today and neither alert was sent. I contacted the company via chat and email and have not gotten a response. This app has worked well for me in the past. I am unsure of what's happening as customer support hasn't been any help. I really wish I could get some help with this matter!
UPDATE: After +24 hours of unexpected downtime, the app is fully functional again. Still no contact or explanation. Removed a star for the lack of customer service support. Otherwise, we have had years of good service with no complaints.
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After several years of good service, the service began acting up occasionally these last few months.
The last couple weeks, the shopify integration has stopped working (although one could visit the website and use the service) and contact with the Devs was attempted, with no response.
Today, the app is 100% down without notice.
No contact from the devs.
We are disappoint.
Updated on August 28
The customer service (Laura) responds quickly and can solve the problem that the SMS cannot be sent in time. However, after a period of time, there will still be problems that cannot be received, and the stability still needs to be improved.
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First of all, you only use this app to send a text message to a customer, and then the customer makes a purchase, and the app will record it as its credit! Again, after I sent a lot of text messages, I found that these text messages had no effect, so I tried to send to my own number, but I didn't receive any messages at all! ! ! But this app has deducted my fee!
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Update
The developer contacted me and said they gave me a new number. After testing, I can receive text messages. But to be honest, I'm not sure how long this new number will last, I'm not confident about it.
Hi,
We only record a customer's purchase as credit if they have made the purchase after clicking on the link set in the text message. We do not take any commission from this and this is purely for your own calculations in deciding whether text message is an effective channel for you.
Regarding the deliverability - we provided you a refund for any messages that were not delivered and set you up with a new verified toll-free number that will not have any deliverability issues or disruptions.
We thank you for your continued support for our app!
Support
App support provided by Penguin Secret Agency Vietnam.
Resources
Developer
Launched
March 17, 2020
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