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Identify and turn trusted customers into repeat buyers. Eliminate abusers, resellers, and fraudsters
Pinch is an AI-powered platform for e-commerce businesses to improve return experiences and customer loyalty. It analyzes over a hundred data points against telltale signs, while also evaluating customer trustworthiness and return behavior. This intelligence allows sellers to offer adaptive return policies. Trusted shoppers benefit from flexible options and personalized incentives, encouraging repeat purchases and loyalty. The platform deters return abuse by making it financially unrewarding.
- Identify trusted shoppers - True Customer Value Scoring, 360° Customer View
- Detect fraud and abuse - Device Intelligence, Geolocation and Link Analysis
- Build loyalty and deter abuse - Adaptive Policies, Workflow Automation
- Establish abuse baseline and the true cost of abuse - Analytics Dashboard
- Harness network intelligence - Consortium Data,Industry ML Models,Recommendation
Languages
English
Works with
Categories
Fraud types
Prevention tools
Alerts and analytics
Pricing
Choose the plan that best fits your business.
Free
Free to install
Per order charges may apply after 60 day free trial
All charges are billed in USD.
Reviews (5)
One of the more helpful apps available on the Shopify App Store. This product allows us to ensure our brand engages and sells directly to real fans and avoids potential returns issues. The whole team is super great to work with as well!
I waited 7 days and sat through 2 Zoom meetings, only to be told the program only works with brands making $15 million in profit. My time was wasted with no real results or actionable support. Very disappointing experience. Would not recommend.
Pinch has been an incredible tool in helping ensure our products are delivered to real fans!
Support
App support provided by Pinch AI.
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