Featured images gallery
Capture leads and manage support, reviews, and customer insights with conversational AI.
Reponse brings conversational lead capture and customer-experience operations into Shopify. It qualifies shoppers, recommends products, and preserves chatbot sessions. Merchants can also search support tickets, review support KPIs such as response and resolution times, and search product reviews and rating trends from Shopify Sidekick. Customer summaries combine loyalty status, reviews, open tickets, and referrals.
- Real-time intent detection from post-click behavior
- Conversational lead capture with deep buyer qualification
- Search support tickets by status, priority, category, customer, or date
- Review support KPIs, response times, resolution times, and satisfaction
- Search product reviews by rating, product, customer, or recency
Languages
French and English
Works with
- Shopify Flow
Categories
Pricing
Choose the plan that best fits your business.
Free
Free
All charges are billed in USD. See all pricing options
Reviews
-
0% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Support
App support provided by Shmore.
Resources
Launched
October 2, 2025 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, phone number, physical address
-
Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
-
Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, Online Store
-
Edit customers
Customer data
-
Edit products
Inventory, products, product listings, collections
-
Edit orders
Order fulfillments, all order history for the last 60 days, shipping information
-
View discounts
Discount codes and promotions
-
Edit Online Store
Checkout page
-
View other data
Locales, Shopify Markets settings, translations
More apps like this
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
