Order Undo ‑ Cancel Edit Order

Order Undo ‑ Cancel Edit Order

Pricing
From $3.99/month. Free trial available.
Rating
0.0 (0 Reviews)

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OrderUndo: Cancel, edit, refund, and restock orders.
  • OrderUndo: Self-service order manager and merchant customization
  • Configure cancellation reasons, refunds, and time limits.
  • Customize app text, button labels, and brand styles.
  • OrderUndo: Cancel, edit, refund, and restock orders.
  • OrderUndo: Self-service order manager and merchant customization
  • Configure cancellation reasons, refunds, and time limits.
  • Customize app text, button labels, and brand styles.
  • Integration in customer accounts, themes and order status pages.

Let customers cancel or edit orders themselves. Keep sales with store credit and cut support work.

Order Undo lets customers cancel or edit orders before fulfillment, cutting support work. Set cancellation windows, collect reasons, and give refunds or store credit with fully automated restocking. Customers can rebuild their cart for a new checkout, helping turn an order change into another sale. Add controls to customer accounts and thank-you pages, with Shopify Sidekick support and guided setup. Personalize messages to match your brand voice and use cancellation insights to improve policies.

Order Undo lets customers cancel or edit orders before fulfillment, cutting support work. Set cancellation windows, collect reasons, and give refunds or store credit with fully automated restocking. Customers can rebuild their cart for a new checkout, helping turn an order change into another sale. Add controls to customer accounts and thank-you pages, with Shopify Sidekick support and guided setup. Personalize messages to match your brand voice and use cancellation insights to improve policies. more
  • Cut support tickets with self-serve order cancellations and edits.
  • Control which orders customers can cancel and when.
  • Keep revenue with store credit, or automate refunds and restocking.
  • Offer order controls in customer accounts and on thank-you pages.
  • Personalize customer messages and learn why orders are cancelled.

Languages

English, German, French, Chinese (Simplified), Spanish, Italian, Portuguese (Brazil), and Japanese

Works with

Categories

Order updates

Order management

Pricing

Choose the plan that best fits your business.

Basic

$3.99 / month

Features

  • For Basic Shopify stores
  • Unlimited cancellations and edits
  • Custom cancellation rules
  • Automatic refunds and restocking
  • Enable Store-credit refunds
  • Customizable customer messages

7-day free trial

Growth

$7.99 / month

Features

  • For Shopify Grow & Advanced
  • Unlimited cancellations and edits
  • Custom cancellation rules
  • Automatic refunds and restocking
  • Enable Store-credit refunds
  • Customizable customer messages
  • Setup assistance

7-day free trial

Plus

$24.99 / month

Features

  • For Shopify Plus stores
  • Unlimited cancellations and edits
  • Automatic refunds and restocking
  • Enable Store-credit refunds
  • Customizable customer messages
  • Setup assistance
  • Priority support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

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Support

App support provided by Agam Tech Solutions.

Resources

Developer

Agam Tech Solutions

Belbari, NP

Launched

January 14, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Device and activity data

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, Online Store

  • View customers

    Customer data

  • View products

    Products, collections

  • Edit orders

    All order history for the last 60 days, order edits

  • Edit Online Store

    Online Store page content on a path controlled by the app

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