Arbyn: AI Customer Support
- Pricing
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Free plan available
- Rating
- 0.0 (0 Reviews)
- Developer
- ONDUTYOPS LLC
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AI customer support agent for live chat & email. Handles tickets, refunds, returns and drives sales
Arbyn is an AI customer support agent and AI chatbot for live chat and email support. It replies in your brand voice, tracks orders, and takes real actions on Shopify orders. It auto-updates shipping addresses and applies discounts on its own. With your approval it cancels orders, issues refunds, sends gift cards, reships, and starts returns. It looks up order status, gift cards and store credit. It builds bundles and upsells that turn support conversations into sales. Supports 100+ languages.
- AI customer support for live chat & email tickets across channels
- Auto-updates shipping addresses, order tickets and applies discounts on its own
- Handles returns, refunds, cancellations, store credit & gift cards with approval
- Handle WISMO, Tracks order status, gift cards, and starts returns automatically
- AI sales agent: Automaticallybuilds bundles & upsells that turn chat into sales
Languages
English, French, German, Spanish, Finnish, Italian, Japanese, Indonesian, Norwegian (Bokmål), Dutch, Portuguese (Brazil), Portuguese (Portugal), Romanian, Turkish, Vietnamese, Chinese (Simplified), Czech, Danish, Korean, Thai, and Polish
Works with
- Shopify Admin
- Gmail
- Google Analytics
- Google Sheets
- Klaviyo
- Meta
- Outlook
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Arbyn Starter
Free
Features
- 150 AI conversations a month, free
- Unlimited Human conversations (always)
- Cancels, refunds, reships, gift cards
- Updates shipping address on its own
- Replies in your customer's own language
- Recommends products & upsells in chat
- Connect support email to handle tickets
- Builds bundles and applies discounts
Arbyn Growth
$59 / month
or $600/year and save 15%
Features
- 500 AI conversations, chat + email
- Unlimited Human conversations (always)
- Cancels, refunds, reships, gift cards
- Updates shipping address on its own
- Replies in your customer's own language
- Recommends products & upsells in chat
- Connect support email to handle tickets
- Builds bundles and applies discounts
Arbyn Agent
$99 / month
or $990/year and save 17%
Features
- Unlimited AI conversations, chat + email
- Unlimited Human conversations (always)
- Connect support email to handle tickets
- Updates shipping address on its own
- Replies in your customer's own language
- Recommends products & upsells in chat
- Cancels, refunds, reships, gift cards
- Builds bundles and applies discounts
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by ONDUTYOPS LLC.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, Online Store, custom data, Shopify admin, other data
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Edit customers
Customer data
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View products
Inventory, products, product listings, collections
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Edit orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, all order history for the last 60 days, subscription contracts, returns, shipping information, third-party fulfillment
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Edit discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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View store credit
Store credit accounts
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Edit Online Store
Online Store pages, theme, checkout page, Online Store page content on a path controlled by the app
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View custom data
Metaobject definitions, metaobjects
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Edit Shopify admin
Files, legal policies
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View other data
Locales, locations, Shopify Markets settings, publications of products on sales channels, translations
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