CS Amazon Integration & Sync

★★★★★

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★★★★★

Helpful customer service. I talked to one of there representatives about an order sync issue and they were able to solve it in a matter of minutes. 10/10 would recommend

★★★★★

CS Amazon Sync has excellent customer service. I had an issue with my Amazon quantity sync, and their support team helped me quickly and professionally. They understood the problem, fixed the issue, and made sure everything was working properly. The app is very useful for managing Shopify and Amazon inventory, and their support gives extra confidence. Highly recommended for sellers who need reliab...

★★★★★

App is powerful. Support is excellent

★★★★★

It's a good app that syncs Amazon orders with Shopify for me. Good support that helps me when I have an issue.

★★★★★

great app, been using it for over 3 years, support acts fast when you need it !

★★★★★

Support réellement présent. Et des conseils en plus. Merci de faire l'effort d'écrire en français c'est un plus. Bonne équipe serviable Dommage que le chat se déconnecte dès que l'on change d'onglet.

★★★★★

Have gone through rough patches lately with support and product function, but after some debugging it appears to be running as intended. Am told this was due to all the changes that Amazon implemented in such a short period. Will review over the coming weeks and revise if necessary.

★★★★★

The app works great for us to connect our Amazon orders but mainly to have an app automatically send the tracking information back to Amazon. Had one issue with returns getting restocked automatically, but Harvey hopped on it right away and helped out!

★★★★★

We had a great customer experience with Harvey

★★★★★

Look elsewhere if you want an app you can rely on. We've seen signs of increased unreliability with strange behaviour and technical glitches for some time now. On Tuesday all order imports from and tracking updates pushed to Amazon failed completely, and the app interface would not load at all. We've not been able to get any meaningful response from customer service, and eventually had to help our...

★★★★★

Have gone through rough patches lately with support and product function, but after some debugging it appears to be running as intended - and then not... this program is a real crap shoot. I cannot give it a higher rating until they work their system bugs. Very unstable and unreliable right now. Support is very slow in advising on updates and/or fixes. Will review over the coming weeks and rev...

★★★★★

Could not get it to work with amazon. It should work out of the box and it didnt.

★★★★★

Reportei um erro anteriormente e foi-me indicado pela vossa equipa que o problema iria ser resolvido. No entanto, cerca de uma hora depois desse contacto, o meu acesso ao suporte e ao dashboard da aplicação foi bloqueado sem qualquer explicação. Neste momento: * não tenho acesso ao dashboard da app; * não consigo contactar o suporte através dos canais habituais; * não tenho visibilidade sobre o...

★★★★★

03/21/2026: This app could be great if it has better support and prompt response with issues. Waiting for over 5-6 weeks and still don't have any solution for theyr system/technical problems. This app could be good if Harvey and Keterson could be prompt in responding to support questions. We are stuck for days with questions and not knowing how to fix the issues. I was asked to remove my bad and...

★★★★★

Could this be a great app, but lacking in support and follow-up after the action plan? will waste your time with them. Lack of response to support is very hard to understand how you can run the app but no support. This has been over 2 weeks since we worked on this app.

★★★★★

为什么每次我绑定到第三个店铺，插件就无法访问，卸载重装才可以，然后又重新绑定到了第三个又无法访问，这个问题到底该如何解决？！！！！！！

★★★★★

It worked well for a while, but for the past few days, orders have simply been completely ignored and not imported. We're naturally being penalized by Amazon. Such an obvious error in an app that costs $50 a month. This shouldn't happen.