Chatty AI Chatbot & Live Chat

★★★★★

Great support and very helpful setup assistance. Hazel was quick to respond, explained everything clearly, and helped get our AI agent working properly. Really appreciated the fast turnaround and friendly service. Thank you!

★★★★★

Jade was brilliant. She quickly resolved two issues: the AI giving an answer that confused customers - it answered the question but then asked for their order numbers. Then a legacy issue with slow response times. She resolved and handled both efficiently and professionally. Thank you, Jade.

★★★★★

Andy was great at helping and solving our issue today. Highly recommend this app

★★★★★

Had a great experience with their assistance. Andy did a great job helping us debug things and get our bot working the way we pictured it.

★★★★★

Quite a robust chatbot. Thank you, Jade and Andy, for all your help with the setup. Jade provided support before handing things over to Andy, who was equally exceptional. The Avada team are genuinely amazing, and their support throughout the process has been outstanding.

★★★★★

Hazel and Ivy did great! Superb customer service!!

★★★★★

Jade was excellent with helping create and deploy the app on my website. I really like the options available to customize the chat box to the company website. I also like the ability to create and customize FAQ page. The communication with the agent was fast and friendly. I would use for assistance again. Thank You.

★★★★★

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★★★★★

buenisima app, te ayuda a mejorar la conversion.

★★★★★

excellent app and staff and training help excellent

★★★★★

Excellent Customer Service - Kind, clear and prompt!

★★★★★

Says there is a free trial. But charged me the full price for the plan. When I reached out about it they stated I had the app in the past. I don't remember EVER using this app. But if I did it is ok, I just want to be refunded because apparently I didn't like it because I don't even remember it. I couldn't have had it installed long at all.

★★★★★

It is getting worse and worse. The more they raise their prices, the lower the quality becomes. The system constantly gets stuck in loops, is extremely difficult to work with, and logs me out every time I use it on my smartphone. The whole experience is incredibly frustrating. Even the FAQ content is no longer properly recognised by Google Search Console, which creates additional problems for web...

★★★★★

App bugging. We lost 1 day of customer support. We lost many customer requests. Customer support was not hurry to fix the problem. As a small company, we cannot afford to lose customer trust.

★★★★★

So far, customer service has been amazing. I am not sure if I have addressed all my concerns yet. I installed it yesterday, but today Hazel helped me solve a couple of problems I was having with the Botbox communication. Thank you Hazzle! Everyone has been great! They have been on top of making sure my problems are resolved!

★★★★★

Their team helped set up in a short period of time just by me answering a few questions for them. Completed in a very timely manner.

★★★★★

I had a great experience with Chatty Support. Hazel and Phoebe were both very helpful and understood the issue quickly.

★★★★★

Intuitive app / easy to use and configure / great support (in my case by Hazel and Finn)

★★★★★

Excellent Support and app

★★★★★

The free plan is good but i would like way more settings options - the ai doesnt really learn from the past chats but over all a great team support so thats why its 4 - if the support wasnt that great fast and helpful i would give it a 3 star