Warranty Registration & Claims

We register several thousand warranties a month across offline, Shopify and marketplace orders, all automated through Dyrect's API. Registration, approval, certificates and claims all work programmatically, which is why we picked it. Repair and shipment tracking made the claims side properly usable. Main gaps: no API to edit or delete shipments and work orders, and one unannounced form change brok...

I use this for warranty registration and am satisfied with its performance. It works well with our products, and the live support is good.

I use this app to manage warranty registration for my customers, and it integrates seamlessly with my Shopify website, making the overall process much easier and more efficient. Yogesh and Abhishek have been fantastic to work with. They are always willing to guide and assist me whenever I have questions or run into roadblocks. What I especially appreciate is how resourceful they are — they take t...

We use this for Warranty and Free Gift submissions. On the backend, we can also make any necessary changes or modifications to ensure proper alignment. The support team is very collaborative and friendly. Even if it is outside their scheduled hours, someone is still willing to assist when needed. Hats off to everyone for the great teamwork!!!

Makes our warranty claim process much easier, great support too!

Vey good and easy to setup

It is user-friendly and convenient, and our communication with the development team has been very smooth.

Using it to register warranties. Integrates well into Shopify and Yogesh is very responsive. We had a billing issue in the middle but this was resolved promptly.

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Dyrect is a fantastic APP. It's simple to use and helps businesses handle after-sales service. Highly recommended ! Thanks to Abhishek for the excellent customer service!

The merchant's response time is exceptionally fast; they communicate via WhatsApp and address issues with great promptness. They are capable of providing concrete solutions to specific problems. As an application for managing product warranties, it serves its purpose quite well—especially for a store in its initial launch phase.

We have had a great experience using Dyrect warranty app to register products and manage our warranty records. The platform is intuitive and easy to use, making it simple for both our team and customers to register products and track warranty information efficiently. The support from the account manager has also been excellent. They are highly responsive whenever we require assistance or advice,...

Before this platform our warranty registration and claim management used to be scattered across emails and spreadsheets. Now with Dyrect everything is in single dashboard. Plus, the Shopify coupon integration has been a useful addition for driving registrations and repeat purchases. support team was also responsive and helped us throughout implementation.

Maine Dyrect company ki service li aur mera overall experience bahut hi accha raha. bahut smooth tha, aur unki team ka response time bhi kaafi fast tha. Special thanks to Yogesh Miharia ji for their outstanding support. Unhone har step pe proper guidance diya, patiently saare doubts clear kiye aur ensure kiya ki sab kuch perfectly working condition me ho. Professional behavior, timely service a...

The platform is easy to use and makes processing warranty tickets smooth and efficient. It’s been a huge time-saver for our team, especially with the automated email notifications that keep our customers informed throughout the process. We’ve encountered a few technical difficulties along the way, but their support team has always been quick, responsive, and effective in resolving any issues. Ove...

Great app and works smoothly. The setup was simple and the warranty registration process is easy for customers. I like that it connects well with my Shopify store and helps us manage warranty data without extra effort. The support team was helpful and responded quickly when I had questions. This app saved a lot of manual work and is a good solution if you want a straightforward warranty system for...

This is exactly what we were looking for in terms of having a professional platform for a good price for customers to claim their warranty. It's really easy to set up, great to keep track of all customers on the backend, and no extra work is necessary for automated emails to go out once a customer registers their warranty. Really appreciate the Dyrect team setting up time with us to help with all...

At SpinBot, we sell gaming accessories and needed a simple way to collect real product registrations without building a custom solution. The no-code form builder helped us create a comprehensive journey with all the desired fields and embed it directly on our site. We even added a proof of purchase upload to make sure registrations are legit. Super smooth and saved us a ton of development time.

We tried Dyrect for warranty management and it helped us with the registrations as well as claims. The UI is so much cleaner than other Shopify apps we tested. Support team helped us set up B2B registration workflows that save hours daily.