KNO Post Purchase Surveys

por KnoCommerce Inc · Plano grátis disponível.

4.9 (108) no Shopify Usado por 2,994 lojas Shopify

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Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more.

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Sobre KNO Post Purchase Surveys

KNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions. 5 min setup with 30+ full survey templates and dozens of pre-built questions. Use logic flows for in-depth analysis and actions to boost customer engagement. Attribution reports & analyses to better understand ad performance. Target surveys to customer segments with data filters for better analysis. Integrates with top platforms and offers data dispersion via REST API. Mostrar mais Mostrar menos

Verificado pela última vez: July 12, 2026 · Fresh

Detalhes do app

Desenvolvedor: KnoCommerce Inc
Categoria: Marketing & conversion
Preço: Plano grátis disponível
Avaliação: 4.9 (108) no Shopify

Principais recursos

Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more

Integrações com:

Customer accounts, Google Analytics, Klaviyo, Peel Insights, ReCharge, Shopify Flow, TikTok, Triple Whale

4 planos · começa grátis · teste grátis de 7 dias

Free

Grátis

$19/month

$119/month

$299/month

Planos e preços conforme listados na Shopify App Store.

Notas e avaliações

com base em 96 avaliações da Shopify App Store

Use as setas para ler avaliações individuais

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— Lilienthal Berlin

Love KNO! Highly recommend no matter what stage you are at. Has helped us with persona research, mapping out retail strategy, new product development and so much more.

— Hummii Snacks

great post purchase app

— LOAM

For our small brand, we knew that word of mouth was our strongest conversion channel but actually seeing the data from KnoCommerce has been really insightful. We weren't sure if customers would actually fill out post-purchase surveys and we've been shocked by the participation and feedback we've gotten on our website. Highly recommend.

— ZipFit

Easy to install and use! KnoCommerce staff is always helpful and replies immediately.

— Marleylilly

Great app! We do a few post purchase surveys and pull very valuable actionable data from them. Definitely recommend.

— Topo Designs

Sid from customer support is awesome and really helped us trouble shoot through some issues we were facing. Happy to be working with them daily. Give it a try!

— Mott & Bow

It’s been one week since we signed up with KnoCommerce for our post-purchase survey, and although it’s still early, we’ve had a great experience so far, especially with onboarding thanks to Sid. He walked me through setting up the post-purchase survey, connecting everything to Klaviyo, and shared additional helpful tips along the way. I’m also planning to meet with him for another session to set u...

— Dr. Noze Best

Highly recommend this app it’s been amazing and their integration with Shopify flows has been really insightful. When someone leaves a specific response on a survey, I can make sure that members of my team get a slack message or an email right away and I’m also able to assign order tags oHighly recommend this app it’s been amazing and their integration with Shopify flows has been really insightful...

— CareNatal

Great customer support and integrations with platforms that our retention team uses. Also, one of the best AI chat bots that I've ever used. Gave extremely clear instructions and didn't hallucinate

— BRUNT Workwear

No brainer for any ecom store! Also love Steve and the team + the fact you can run surveys and attribute the responses to individual customers in Klaviyo. Powerful tool!

— Moodi

We’ve had a great experience with KnoCommerce and especially with Sid from their support team. The platform has been incredibly valuable for helping us better understand customer acquisition and post-purchase behavior, and the team has been extremely responsive whenever we’ve needed help. Sid went above and beyond helping us refresh and rebuild our post-purchase surveys, set up conditional logic...

— Gratsi

keeps logging me out inspite of successful payments and support takes aaaages to respond - even for super urgent issues.

— The Better Cat

We were promised a full refund, as we decided not to continue with the trial. Customer support is non responsive. Would not recommend using this app to others. Empty promises. Stay away.

— Ananta Stones

Tried to use to ask first time customers where they hear about us (template in their free campaign/ examples above), spent 20 minutes setting it up only to find that filtering to only ask new customers would be using an "audience" and would require the $120/ month plan. Grapevine does this for $15/ month at scale. Fairing also reasonable and great to work with. Nothing makes me more aggrevated tha...

— Little Hunter

The feature in the paid plan is not working (Add survey answers as a tag to the order) . Customer support said "I have passed this along to our dev team, and it looks like they think that this feature needs to be rebuilt. I don't have an estimate as far as what that would look like"

— VRTX JAPAN

We've had a great experience using KNO for post purchase surveys. It's easy to use, and allows us to gather meaningful data about our customers. We're excited to start using their NPS feature as well. The customer support at KNO is amazing, we always get a timely response, and their team is very helpful.

— Wild Rye

Most important App in DTC, let your customers tell you exactly why they buy and how they found you right after checkout

— Sleepout

We've been with KNO for a while and have nothing but good things to say. The price is right, the quality of service is great, and we're able to get some great insights with our surveys.

— Universal Standard