LiveChat: AI live chat by Text

por Text · Plano grátis disponível.

4.4 (41) no Shopify Usado por 5,138 lojas Shopify

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Convert chats into sales: AI live chat with built-in helpdesk, chatbots & knowledge base.

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Sobre LiveChat: AI live chat by Text

Com uma plataforma de chat ao vivo, você pode falar com os compradores enquanto eles navegam, sugerir produtos que eles amam, e soltar descontos que mantêm os carrinhos em movimento. Deixe os chatbots de AI lidar com as perguntas rápidas para que sua equipe possa focar em chats que realmente fecham as vendas. Um helpdesk integrado e base de conhecimento permite que você gerir pedidos de suporte e fornecer respostas de auto-serviço sem ferramentas adicionais. Você também vê o que está no carrinho do usuário e suas encomendas passadas dentro do LiveChat, então cada resposta se sente pessoal. AI Copilot assistente: Obtenha respostas instantâneas com energia de AI que aceleram o suporte. 200+ integrações: Fale com os clientes através de Messenger, WhatsApp, e muito mais. Engajamento proactivo do cliente: Receba os compradores com ofertas e atualizações atempadas. Recomendações do produto: Sugerir itens que ligam diretamente às páginas de produtos. Mostrar mais Mostrar menos

Verificado pela última vez: July 12, 2026 · Stale

Detalhes do app

Desenvolvedor: Text
Categoria: Marketing & conversion
Preço: Plano grátis disponível
Avaliação: 4.4 (41) no Shopify

Principais recursos

Convert chats into sales: AI live chat with built-in helpdesk, chatbots & knowledge base

Integrações com:

Checkout Facebook Instagram Mailchimp Messenger WhatsApp Zapier

4 planos · começa grátis · teste grátis de 14 dias

Free

Grátis

$25/month

$59/month

$89/month

Planos e preços conforme listados na Shopify App Store.

Notas e avaliações

com base em 73 avaliações da Shopify App Store

Use as setas para ler avaliações individuais

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— PalmaYard

Wojtek was very very helpful - 10/10 for me. Quick response and straight answers

— Test & Tag Training

Great app. Wojtek was very helpful!!

— Hiccups Children's Boutique

We have found this app to be pretty powerful, but there are add-ons that you may need which are additional monthly fees. The app is pretty intuitive.

— PraiseBanners™

Michael provided quick and informative responses to help us get LiveChat working well with our store in coordination with ChatBot.

— G-Form.com

Very good app, it is good and easy to use, the customer support is very professional and timely, i recommend it to everyone!

— SwitchBot EU

LiveChat is a positive addition to our eCommerce store, helping with maximising sales and customer satisfaction. The support provided by LiveChat to backup their product has been exceptional.

— UpDown Desk

Great customer service! Our agent Darek was so patient with us and tried his best to come up with a solution to our log in problem. 5 over 5 stars!!

— Norka Living

Fantastic customer service. Professional and friendly.

— anax USA

Very helpful and got us set up wit a trial extension as were are switching to LiveChat from Gorgias

— Trail Icon

We've used this platform for over 16 months and can't fault it. From a technical side it's always stable and the support is second to none (except ours ;) ). Can't work out how to make the chat behave how you want? Just ask them! I have fielded several questions about how to change certain aspects to suit our business and the technical advice is always top notch, often receiving multiple differe...

— Swyft

so far it had ZERO EFFECT , a lot of e mails - NO TANGIBLE RESULTS , so far

— In Nature Teas

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— Trip Ifeza Tours LLC

It was all good until i want to cancel which i couldn't find how to cancel the subscription after 30 mins...

— 幸福計劃

We joined this software a few days ago. We decided to stop using it. However, we had already subscribed to the software for 1 year. This company has a very friendly policy towards its customers: did you pay? Forget! You will never see that money back. Whatever happens. Pay attention to this before opting for this software. There are N companies that reimburse you within the first few days, in cas...

— Brincatoys

App is very nice, but the prices are extremely expensive for SB, They don't honor shopify prices either!

— Knives.mx

Overly complicated and unintuitive for such a simple use case. I chatted to support and finished my call by saying "Thanks, but I am going to find another solution" and the reply was "You're welcome". Unreal

— Great Northern Larder

VERY BAD SERVICE... I TRIED TO LOGIN IN FOR MANY DAYS AND THE SUPPORT TEAM DOESNT WANT TO HELP, SO I DOWNLOADED TIDIO! SORRY BUT YOU NEED TO HELP YOUR CUSTOMERS...

— Mastic Origins

App doesn't give much value. First of all, it blocks the Shopify "checkout" button on mobile devices so you lose sales. Also as a CRM, it doesn't work well as you can't even find a list of customers you've interacted with although they've given you their contact details. Finally, you have to talk to the support agent to get them to cancel your subscription and guess what? they can't cancel your ac...

— Mutz Pizza

Visão geral 1 / 19

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