Loop Subscriptions App

★★★★★

Loop is awesome! Manan for the win!

★★★★★

We came to Loop after using Yotpo. Loop has been incredibly attentive, they have a slick program and they are always quick to respond to any question or problem. Their app is very user-friendly, they have plenty of useful tools and amazing depth of analytics. We have loved working with Loop.

★★★★★

Excellent support, fast and efficient.

★★★★★

Excellent costumer services, they are 24/7, even for a Call meeting

★★★★★

Loop has been excellent! Not only is it super friendly, but the team is incredibly easy to work with and always there if we need support or ideas. Highly recommend!

★★★★★

We have a great experience working with Loop Subscriptions. The collaboration is smooth and genuinely friendly from day one. Their team is always quick to jump in whenever we run into issues, and they don’t just react, they proactively suggest features and improvements we can take advantage of. They also supported us through our migration from a previous subscription solution, which made the t...

★★★★★

Our experience with Loop has been really great! We moved to the platform earlier this year after leaving our previous platform, and the features available have made it much easier to strengthen and scale our subscription program. Big shoutout to Manan for the ongoing support in helping us get set up smoothly and continuously improve our current systems.

★★★★★

We’ve tested several subscription apps and Loop stands out. The product is solid, flexible, and works reliably at scale, but the real differentiator is the support. The team is fast, knowledgeable, and actually takes the time to understand your setup and help you solve issues properly. Highly recommended if subscriptions are a core part of your business.

★★★★★

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★★★★★

amazing app and customer service

★★★★★

Loop has been an amazing platform for our Shopify store. It makes managing bundles and offers so much easier and more organized. What really stands out is their support team. Whenever we run into an issue or have a question, they’re quick to respond, patient, and genuinely helpful. They take the time to understand our setup and guide us step by step until everything works properly. Overall, Loop...

★★★★★

We are so happy we made the switch to Loop! Their team has gone above and beyond to help us get everything set up and installed, and is always available whenever we need help. We switched from another subscription platform, and Loop is much easier to use and has a ton of great features that have helped our subscription growth and retention!

★★★★★

It's a scam, I tried to cancel my plan for 3 months, they don't let you to do so on their system, you need to send message to their customer support and they still charge me until this day.......

★★★★★

After being verbally promised an extended trial period, I was unexpectedly charged $650. I was assured the charge would not occur, yet it was processed the same day. I immediately requested a refund, and it has now been over a week with no resolution. This has been one of the most disappointing experiences I’ve had with any application or service. The messaging from the company was misleading, su...

★★★★★

After using Loop Subscriptions across multiple stores, I can confidently say it's one of the most frustratingly stagnant platforms on the market. What started with potential has turned into a case study in missed opportunities and complete lack of innovation. Zero Customization, One-Size-Fits-None Loop sells the idea of being flexible and Shopify Plus-friendly, but in reality, it's rigid, bloate...

★★★★★

Indian support team not helpful and doesnt understand basic instructions

★★★★★

Absolute worst customer service we've ever experienced. Had some trouble with the manual installation and were told to "find a developer." WILD that a Shopify App thinks that the "only way to install a app is manually" when all the other ones we've looked at do it for you or it's automated. Don't waste your time...there are a lot of other, better, and helpful options.

★★★★★

They only support you if you get one of the paid plans. Each time I asked for help they asked me if I'm on free plan or not and then just stopped giving support. When I uninstalled the app the code remaining cause problems with my theme and they didn't help me to remove codes. Very poor customer service.

★★★★★

So poor they have livechat for 1 hour a day go and use appstle instead they are not as bad as recharge but loop is going that way

★★★★★

Super slow replies from support - have to wait 1-2 days to address issues. Also when they get back to you and claim to have resolved the issue nothing actually changed.