POWR: Customer Survey | Poll

★★★★★

Just installed the app. Contacted support and had help within minutes. So far its been great.

★★★★★

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★★★★★

Our software provider delivers exceptional service with remarkable patience and professionalism. Their team is consistently responsive, attentive, and genuinely committed to solving problems, making every step of the process smooth and reassuring. We truly value their dedication and support.

★★★★★

Not just a great app, but a service that you can actually count on to help you right when you need it!

★★★★★

The support team is very quick and provides accurate answers. The service also offers a good degree of flexibility, so most of the things I wanted to achieve were possible. Some of my very detailed preferences could not be realized due to the system’s specifications, but about 80% of what I wanted was achieved. I feel the pricing is fair, and overall this is an excellent app!

★★★★★

I just installed the POWR Survey app, so I’m still exploring its full potential, but I wanted to highlight the excellent support I received right from the start. Jamilya was very helpful during the setup process. She guided me step by step, answered all my questions, and made sure everything was working correctly. Thank you!

★★★★★

This app is super friendly! Mithsou was amazing with the guidance during the set up process.

★★★★★

The App backend is not working and we contacted the support as we are not able to proceed with a campaign but no answer from their side. that's not acceptable at all.

★★★★★

The text states that the free version includes unlimited surveys and responses. However, this is a lie. In the free version, you can only receive 25 responses per survey. Additionally, the free version is cluttered with advertisements, making it impossible to properly test the app and survey customers. Not recommended.

★★★★★

I've been talking with Franz from support for weeks now. Something relatively easy (adding a bit of JS to the app) is proving extremely difficult and time-consuming. I had to pay 150 USD for a developer to come up with a script so I can track survey usage in Google Analytics. I have a POWR.io PRO subscription which allows this script to be added, but it needs to go through their support and now th...

★★★★★

I thought this app was great, UNTIL it connected me to other people's Shopify stores to insert my survey. This is terrible and shocking security.

★★★★★

We didn't use the app and uninstalled it, but was charged twice at $79.98. We didn't select a plan, we were charged even after we removed it from Shopify.

★★★★★

Paid $115 for 1 year. Did 1 survey, 6 responses. Billed $105 "usage". What for? App Cancelled. V unhappy.

★★★★★

Hi POWr, I would prefer to give no stars if possible. We started using the survey to take 1 survey from our customers. We used the trial and 1 month of the app to conduct our survey then requested that the subscription be canceled. After about 4 months we realized the full price was still being hidden in our Shopify bill. Not being billed separately, so there was no line item for the monthly...

★★★★★

Really not impressed with the free version so there isn't a chance that I would pay of the app. Plus, $15 a month just to limit the number of entries? Not going to happen, uninstalled.