Resolvi ‑ Warranty Management

Resolve product warranty claims and act on the fault data.

por Westridge Developments Pty Ltd · Lançado: maio 2026

0.0 (2) no Shopify Built for Shopify

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Manage product warranty claims start to finish. Cut handling time and capture real fault data.

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Sobre Resolvi ‑ Warranty Management

Process product warranty claims on Shopify in a single workflow. Customers submit structured claims through a portal embedded in your theme. Your team makes item-level decisions per claim: approve one product, deny another, issue store credit for a third. Shopify executes the outcome with replacement draft orders, refunds, or gift cards. Track fault types, trends, and cost per claim with built-in analytics, and review customer photos and video in a searchable gallery. Branded warranty claims portal embedded directly in your Shopify theme. Item-level decisions per claim: approve, deny, replace, refund, or credit. Automated replacement draft orders, refunds, and gift cards in Shopify. Fault analytics: track types, trends, claim rates, and cost per product. Searchable, filterable gallery of customer-submitted fault photos and video. Mostrar mais Mostrar menos

Verificado pela última vez: July 21, 2026 · Fresh

Detalhes do app

Desenvolvedor: Westridge Developments Pty Ltd
Categoria: Marketing & conversion
Preço: Pago
Lançado: maio 2026
Avaliação: 0.0 (2) no Shopify

Principais recursos

Up to 200 cases
Theme embedded customer portal
Advanced analytics
Email support
Everything in the core plan

Integrações com:

Customer accounts, Gorgias (Coming Soon), ReAmaze (Coming Soon), Richpanel, Shopify Admin, ZenDesk (Coming Soon)

4 planos · teste grátis de 7 dias

Core

$49/month

Pro

$79/month

Plus

$169/month

Enterprise

$299/month

Planos e preços conforme listados na Shopify App Store.

Notas e avaliações

com base em 2 avaliações da Shopify App Store

Use as setas para ler avaliações individuais

When a customer makes a warranty claim, they’re usually already frustrated, but they still want a good outcome. The Resolvi app makes it much easier for us to handle that properly. Customers don’t have to repeat themselves or send bits of information across multiple emails and our team can see everything they need in one place. It’s made the whole process quicker, clearer, and a lot less painful f...

— MontiiCo

The biggest win for us hasn’t just been faster claims, it’s the visibility. Resolvi gives our product team live fault data by SKU, fault type, customer evidence, and submitted media. We can finally see which products are causing issues, spot trends early, and take real evidence back to our manufacturer instead of relying on support notes and spreadsheet exports.

— The Lunch Punch

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