Ernest: AI Customer Support

AI support agent that surfaces insights about your store

por Ernest · Lançado: julho 2026 · Plano grátis disponível.

5.0 (4) no Shopify

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Ernest is an AI support agent for Shopify stores that answers shoppers' questions — orders, returns, and products — from your store data, right out of the box

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Sobre Ernest: AI Customer Support

Executar uma pequena loja significa responder às mesmas perguntas o dia todo: onde está a minha encomenda, como eu devolvo isto, é isto de volta em estoque. Ernest aprende suas páginas, políticas e produtos, em seguida, responde-los no seu widget chat, sem fluxos de trabalho para construir. Com a confirmação do cliente ele cancela pedidos, inicia devoluções e emite reembolsos, e entrega o que ele não pode responder à sua equipe. Antes de ir ao vivo, replay tickets passados e ler cada resposta. Em seguida, ele mostra as lacunas em sua loja com base em suas interações

Verificado pela última vez: August 12, 2026 · Fresh

Detalhes do app

Desenvolvedor: Ernest
Categoria: Store management
Preço: Plano grátis disponível
Lançado: julho 2026
Avaliação: 5.0 (4) no Shopify

Principais recursos

100 conversations, lifetime
Never expires, no card needed
1 knowledge source
500 conversations/mo
10 knowledge sources

Integrações com:

Email Facebook Instagram WhatsApp

4 planos · começa grátis

Free

Grátis

Starter Plan

$49/month

Growth Plan

$149/month

Scale Plan

$299/month

Planos e preços conforme listados na Shopify App Store.

Notas e avaliações

com base em 7 avaliações da Shopify App Store

Use as setas para ler avaliações individuais

Easy installation process. The multilingual support (we ship internationally) has been seamless. and the devs were quite responsive

— LittleAngelDreams

Switched over from a per-resolution based chat agent, migration was easy and costs should be lower long term

— The Frazzled Flame

Being able to see re-occuring issues in my store was quite useful, was able to use that feature to change my listings. Wish it would go a bit further in the recommendations but overall no complaints

— noblehavenpetcare

The product was intuitive to use, a lot of my customers reach out on whatsapp and messenger so having that integration was helpful. I did have to spend some time tuning it to speak in a way that I liked, but once I did it worked well

— Black Dove Apparel

The team helped me get set up and were very responsive with any questions I had. I was able to get it live and functional on my store within the same day I stalled it.

— Linssan Inc

Ernest has been a great addition to my Shopify store. It's easy to use, reliable, and has helped streamline my daily workflow.

— The Sunnah Store

We have been using Ernest with our store, and it has been a great addition. The answers it provides are accurate. I also enjoyed being able to run simulations to fine tune the chat

— Chris Edward

Visão geral 1 / 7

Em destaque em Best Store management Shopify apps

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