Loop Returns & Exchanges

Manage returns, exchanges, tracking, order editing & more!

por Loop · Lançado: maio 2021 · Plano grátis disponível.

4.6 (449) no Shopify Usado por 6,276 lojas Shopify

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Loop's AI-powered operations platform helps 5,000+ Shopify brands manage returns, exchanges, editing, tracking, fraud prevention, and more.

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Sobre Loop Returns & Exchanges

O Loop ajuda as marcas do DTC a fornecer retornos, trocas e rastreamento em tempo real sem estresse que mantêm os clientes voltando. Ao automatizar o trabalho desordenado após o checkout, o Loop converte mais pedidos em receitas e aumenta o LTV, criando uma jornada pós-compra que constrói confiança e lealdade. Com integraçãos profundas em diferentes ferramentas, o Loop garante que cada pedido, retorno, troca, reclamação e resolução é mais rápido, mais simples e projetado para crescer a sua marca. Otimize os custos de retorno com Workflows, Logistics, Point of Sale e mais Incentive os intercâmbios usando o Crédito de Bônus, Shop Now e os Intercâmbios instantâneos Proteja contra a fraude de retorno usando Workflows, Regras Personalizadas e Listas de Blocos Forneça uma experiência premium com a recolha em casa e retornos simples, auto-servidos Construa confiança com o rastreamento e aprenda sobre o comportamento com Intelligence Mostrar mais Mostrar menos

Verificado pela última vez: November 10, 2026 · Fresh

Detalhes do app

Desenvolvedor: Loop
Categoria: Orders & shipping
Preço: Plano grátis disponível
Lançado: maio 2021
Avaliação: 4.6 (449) no Shopify

Principais recursos

Free for brands with 5k+ annual orders
Returns software
US & Canada domestic return labels
Return Bars
Advanced features

Integrações com:

Attentive Checkout Customer accounts Global-E Gorgias Klaviyo NetSuite Shiphero Shopify Admin Shopify Flow Shopify POS

2 planos · começa grátis · teste grátis de 29 dias

Checkout+

Grátis

Returns

$340/month

Planos e preços conforme listados na Shopify App Store.

Notas e avaliações

com base em 108 avaliações da Shopify App Store

Use as setas para ler avaliações individuais

Rece from Loop’s customer support team was incredibly responsive and helpful as we explored our return fee options and figured out what would work best for our customers. He coordinated with his team to add the feature we needed to our account and shared clear, step-by-step instructions for enabling it across our Loop instances. Thanks for making the process so easy, Rece!

— Softies

Moving from Narvar to Loop Returns for our returns and exchanges has been one of the best changes we've made. Whenever we've run into an issue, their team has been incredibly helpful and quick to resolve it. It's been a great experience overall!

— Milk Makeup

Great product for eCommerce, great and responsive support team

— CUURT

I am testing out a new returns process and it has been very challenging! The Loop Support team has been so helpful. I highly recommend getting support from the team because it has really helped with our new returns process.

— huha

Thank you for your assistance and clear responses!

— NAGHEDI

Great overall platform and easy to tailor to your online stores needs. Loop Support is always so helpful and quick to respond when an issue arises.

— Michael Stars

Great customer service!

— CRISLU

Support specialist Rece was so helpful in getting to the bottom of an issue that we were experiencing. He was patient, informative and very friendly. Great experience with Loop's support team.

— MZ Wallace

We were unbelievably impressed by the customer service and support that Brooke McCormick provided during onboarding - above and beyond. The app is working great and any issues addressed immediately.

— Essato&Co

Everyone at the Support team at LOOP is super helpful. All my questions are answered within a great timeframe!

— Gottex

Loop has been a great partner to work with. Their team is always responsive, knowledgeable, and available to help whenever we run into an issue or need assistance with setup or configuration. They’ve made the entire process much easier, and it’s reassuring to know we have a team we can rely on when questions come up. We really appreciate their continued support and partnership!

— Schneiders

Great product and the support is great.

— Banded

Same issue. Cannot reset password...

— rom&nd

support is non-existant. We have a question that is urgent and remains unanswered after many days. Simply not good enough.

— Joonya AU

Terrible support provided so far. Very disappointed. We are in the dark on how this complex software works and our customers are stranded not knowing what to do because we don't know either. Do not recommend at all.

— Joonya US

Customer service is poor - no calls or demos given - it is a complete pain to setup.

— Keada Sports

Unable to log in and there is no way to re-set my password that works. I emailed support hopefully they respond soon but I have never had an app with such challenges logging in and my customers are getting very upset.

— United By Blue

This has been the worst onboarding experience I've ever had. The customer service/technical support is nonexistent and you will run into countless issues left unresolved for months. They provide no technical support at all. Absolutely RUN! I'm trying to get out of it as soon as I can and probably will try Swap Commerce.

— Past Midnight

Worst experience I’ve ever had with a Shopify app. We attempted to get this app activated for 6–7 weeks and never even reached the point of being able to use it. You cannot activate the app without a sales call, and that call is not onboarding it’s a commission-driven sales pitch designed to extract as much money as possible using vague, shifting “custom pricing.” We were assigned a sales repr...

— Pretty Little Home

I could not test the app, because an onboarding call is mandatory. I don't need an onboarding call. It's a waste of time. Make it optional and not mandatory.

— SAINT SKEI

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