ReturnGO Returns & Exchanges

Automate refunds and exchanges for a better return experience

por ReturnGO · Lançado: setembro 2020

4.8 (357) no Shopify Usado por 3,066 lojas Shopify

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Automate returns & exchanges with a branded self-service return portal for easy returns management.

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Sobre ReturnGO Returns & Exchanges

Gerencie seus devoluções e trocas em um só lugar com a plataforma de troca de retornos da ReturnGO. Forneça uma experiência de troca suave Shop Now com um portal automatizado e de marca para um processo de devoluções sem problemas.Personalize suas regras de política de devoluções e trocas, condições de elegibilidade, resoluções e razões de retorno para automatizar seu processo RMA e notificações de e-mail. Ofereça o rastreamento de pedidos e notificações para cada remessa para fornecer uma experiência completa de pós-compra. Troca de produtos e variantes, devoluções de presentes, cancele a ordem, guarde crédito e muito mais. Razões de retorno flexíveis, perguntas de acompanhamento e upload de imagens e vídeos. Regras de automatização tais como auto-exchange, auto-refunde, auto-aprova, auto-créditos. Mostrar mais Mostrar menos

Verificado pela última vez: July 12, 2026 · Stale

Detalhes do app

Desenvolvedor: ReturnGO
Categoria: Orders & shipping
Preço: Pago
Lançado: setembro 2020
Avaliação: 4.8 (357) no Shopify

Principais recursos

Full returns solution
Variant and product exchange
Shop Now exchanges
Return labels via Ship by ReturnGO
Shipping integrations

Integrações com:

Canada Post Gorgias Sendcloud Shippo Shipstation USPS

2 planos · teste grátis de 14 dias

Premium

$147/month

Pro

$297/month

Planos e preços conforme listados na Shopify App Store.

Notas e avaliações

com base em 86 avaliações da Shopify App Store

Use as setas para ler avaliações individuais

Both member and non‑member cancellations and returns are supported, and the multilingual handling works very well. With the DHL integration, automatic return label generation also works smoothly. It seems that API integration with our WMS program is also possible. Whenever we contacted ReturnGO, we received very fast responses and accurate answers. I highly recommend it.

— Hurom Europe

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— AKASHI-KAMA

ReturnGo support is very good. highly rated.

— SOAR Running

Immediate chat is interactive, and solves issues in minutes

— Verandah

Honestly the best return management system out there. We looked at a number of competitors and other options, and ReturnGO was simply the best fit for our Shopify store. The return rules, restocking fees, shipping methods, automation options, and separate portals for returns and warranties make it extremely flexible. It has helped us create a much more organised return process, reduced manual wo...

— The Key Guys

Great app, Anthony from customer success is very helpful!

— Daniella Lehavi WS

Quick reaction time, always ready to help and assist with technical-heavy questions.

— Maitea Berlin

The Support Team at ReturnGO is a MASTERCLASS of exemplary Customer Service. They are very responsive, always helpful and most issues are easily resolved via their Chat system very timely. If any issues need to be escalated or researched, they are very good with follow-up. Their Customer Support model should be an industry standard!

— WÜSTHOF

really helpful chat, always fix any issues we have

— Barefoot Junkie

We’ve had a great experience using ReturnGO for managing returns and exchanges on our Shopify store. The app is very intuitive, easy to set up, and customizable to match our return policies and workflows. One of the things we appreciate most about ReturnGO is the automation. It significantly reduced the amount of manual work our support team had to handle for returns and exchanges. Customers can...

— Aesthet

easy to use, makes the pain of returns seamless. the customer support is the BEST the provide prompt support highly recommend

— Timber + Gray

BEWARE! THEY CANCEL LABELS WHILE ALREADY IN TRANSIT. I have been a user of this app for about 7 months now. The first few months have gone smoothly. I started this app in hopes to offer my customers more return options such as free returns for exchange/store credit, in hopes that in the long run I will save my business money. What happened was that the app continues to CANCEL return labels that a...

— Moddo

I’m writing this review because the lack of follow-up has been unacceptable. After completing the demo, I’ve been trying to connect with my rep to move forward with installation, but I haven’t received a response in over two weeks from her. This is time-sensitive, and the lack of communication is extremely disappointing.

— Lunella

Beware if you want to use this for the Amazon MCF integration that ReturnGo are advertising. The MCF integration does not work - full of bugs and errors, and has a severe limitation that it can't support more than one Amazon marketplace at a time. I have contacted support several times and they show zero interest in improving the MCF integration. The app may work well for other returns types, b...

— AudioSilk

For what it does, the pricing is ridiculous. I have the premium plan and you cannot even close returns automatically, you have to get two addons to do that. So instead of bulk closing returns, you have to go one by one, talk about "automations"... EDIT: After this review, they enabled the features

— TITAN X

We've been using ReturnGo for nearly 4 years and are very happy with the app. It makes it easier for customers and easy for us to manage the process. The ReturnGo customer service is also very good. Happily recommend to others.

— The Inside

Very convenient app and easy to use and understand.

— Acler

Always very responsive and able to rectify issues speedy. Chris is always a great help

— Akubra Hats

We’ve been using ReturnGo for 2 years, and it has greatly reduced the back and forth with customers by making the returns process much more streamlined. The app has been a big help for our team, and their customer service is very responsive, both when answering questions and when helping set up conditions. A great tool for improving efficiency and the customer experience.

— Killington Sports