Pular para o conteúdo
MerchantPick
Ticket Flow ‑ Better support icon

Ticket Flow ‑ Better support

Let customers open tickets, reply in your Admin page

por South tech · Lançado: maio 2026 · Plano grátis disponível.

5.0 (5) no Shopify
Gerenciar este app

Verifique seu perfil de desenvolvedor para ganhar um selo e gerar confiança no seu app.

TicketFlow brings storefront support into Shopify Admin: tickets with customer & order context, email alerts, and links from your store menu and accounts.

Obter no Shopify →

Sobre Ticket Flow ‑ Better support

TicketFlow fornece um sistema de tickets simples para suporte ao cliente.Os clientes podem abrir um ticket de suporte a partir de uma página de suporte storefront, escolher uma das suas próprias encomendas, anexar arquivos e seguir a conversa.Os comerciantes podem criar tickets no administrador selecionando um cliente e escolhendo uma ordem, em seguida, responder com anexos, atualizar o estado do ticket e gerenciar os tickets em massa.O TicketFlow também pode criar tickets apenas internos que não são visíveis para os clientes.Os tickets de suporte ao cliente com um fio de conversa compartilhado Os clientes podem abrir tickets para uma ordem específica e adicionar anexos A criação de tickets Admin com a pesquisa de clientes e o picker de pedidos atualizações do estado do ticket e ações em massa (actualização, exclusão) Os tickets apenas internos para fluxos de trabalho da equipe Mostrar mais Mostrar menos

Verificado pela última vez: October 5, 2026 · Aging

Detalhes do app

Desenvolvedor
South tech
Categoria
Store management
Preço
Plano grátis disponível
Lançado
maio 2026
Avaliação
5.0 (5) no Shopify

Principais recursos

  • Email notifications
  • Clients and Admin tickets
  • AI responses generation
  • Admin only tickets (for intern tickets)
  • Bulk tickets edit
Integrações com:

Shopify Admin

2 planos · começa grátis · teste grátis de 7 dias

Free Plan

Grátis

Premium

$9.90/month

Planos e preços conforme listados na Shopify App Store.

Notas e avaliações

com base em 11 avaliações da Shopify App Store

Use as setas para ler avaliações individuais

Best client support app, easy to use and very powerful.
— ViXELZ
Ticket Flow is a good app and it also has great support.
— SchmierCup
Great app to centralize client support and keep track of everything without flooding our email box
— Dewly
Much better than usual apps, much simpler and efficient to use!
— Murphy Tech
This app really helped me manage tickets on my store, I recommend it.
— AEKONIK PH
Before using it, our inbox was overloaded and it was difficult to know which requests had already been answered, which ones were still pending, or what another team member had already done. Now everything is centralized and structured. The workflow is simple, the ticket statuses are clear, and all the Ai response feature saves time on repetitive requests. It is a great tool for keeping customer s...
— Rahma e-Shop
We've had a great experience with TicketFlow. It's simple to use, keeps our support tickets well organized, and helps our team respond to customers much faster. Great tool!
— Mini Wonder
TicketFlow has made our customer support much more organized. Everything is in one place, making it easy to track conversations and collaborate with the team. Highly recommended!
— Flairscords
TicketFlow made our support much easier to manage. Everything is clear, organized and linked to the right order.it saves our team a lot of time and helps avoid missed messages or duplicate replies
— Little Legacy Kids
Very useful app for any Shopify store that wants to improve customer support. Being able to connect each support request directly to an order is a major advantage. We can quickly understand the customer's situation without searching manually through Shopify, emails, or internal messages. The ticket history is also very clear, especially when several people work on support. Everyone stays aligned...
— AEKONIK PH
TicketFlow completely changed the way we manage customer support. Before, we were receiving a huge number of emails every day and it was very easy to lose track of conversations, previous replies, and what had already been done. Now, everything is clear and organized in one place. The whole team can see the ticket history, what a colleague already replied, what actions were taken, and whether the...
— LUNA LOLA

Visão geral 1 / 11

Você também pode gostar

Alternativas ao Ticket Flow ‑ Better support →

Você é desenvolvedor de apps?

Coloque seu app na frente dos lojistas que navegam neste diretório.

Explorar as páginas de desenvolvedores