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Tidio ‑ Live Chat & AI Chatbot icon

Tidio ‑ Live Chat & AI Chatbot

por TIDIO LLC · Plano grátis disponível.

4.8 (1,240) no Shopify Usado por 33,438 lojas Shopify

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Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.

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Sobre Tidio ‑ Live Chat & AI Chatbot

O Tidio permite que você envolva os clientes com mensagens pré-definidas e fale com eles enquanto compram através de chat ao vivo. Mas é mais do que apenas uma extensão de chat ao vivo e um aplicativo de chatbot para Shopify. Você também pode usar AI conversacional para vender através de recomendações personalizadas de produtos. O Tidio permite que você veja os clientes em tempo real e aprenda os produtos que eles viram para aumentar o valor médio do pedido com códigos de desconto. Tudo isso a partir de um helpdesk com recursos dedicados Shopify. Aplicação de chat ao vivo — fornecer suporte ao vivo, resolver problemas e vender através de chat e integração de vídeo Chatbot — criar fluxos de automação de chatbot e alimentar seu funel 24/7 AI chatbot — resolver a maioria dos problemas de suporte ao cliente com o Lyro o software de vendas de AI Help desk — gerir tudo a partir de um, fácil de usar, painel centralizado Suporte omnicanal em tempo real — Preveja cartões, encomendas passadas e recomendar produtos Mostrar mais Mostrar menos

Verificado pela última vez: July 12, 2026 · Stale

Detalhes do app

Desenvolvedor
TIDIO LLC
Categoria
Marketing & conversion
Preço
Plano grátis disponível
Avaliação
4.8 (1,240) no Shopify

Principais recursos

  • Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store
Integrações com:

Google Analytics Judge.me Klaviyo Mailchimp Zapier Zendesk

3 planos · começa grátis · teste grátis de 7 dias

Free

Grátis

$29/month

$39/month

Planos e preços conforme listados na Shopify App Store.

Notas e avaliações

com base em 113 avaliações da Shopify App Store

Use as setas para ler avaliações individuais

eficaz y rapida
— CamisetasDelVar
excelent
— Trgovina Ilić
Love the UX. It's easy to understand and not confusing to navigate.
— Madda Fella
Tidio is great! We have seen better conversions since using it and will now install it on all of our stores
— Fairtex Europe
Aids in our customer service experience. User friendly, easy to use on mobile app and desktop.
— Paneros Clothing
So far so good. But just into the first month.
— Pyramid Parts Co.
Nos ayuda a enfocar la atención en lo que realmente importa sin desatender a los clientes.
— DecoAlum
Easy to install, and then works while Im asleep. Awesome addition to my store .
— OneEighty Performance
empty
— Relaxe
Great app so far works as advertised
— Waydoo Europe
Highly recommended
— GadgetHyper
No puedo instalar la aplicacion porque me sale un correo electronico que no es el mio. Como puedo hacer para poner en un nuevo correo eletronico?
— Pyramide Cosmetics
NOT FRIENDLY! TIDIO doesn't allow you to export any of your store's customers' questions and your answers.
— TopJob
I tried multiple times to get help from your onboarding staff. had a couple of good meetings with them and then they ghosted me and did not answer any of my emails. Really wish they had helped implement the app.
— Hanz Driven
Chat widget overlaps sticky add to cart on mobile. Need to use custom code to move it. Poor UX
— Fresh Healthcare
I was charged twice by Tidio. I provided clear proof directly from my Shopify billing showing the duplicate charge, and even after acknowledging that the payment had been taken twice, they still refused to issue a refund. What makes the situation even worse is that I am now locked into a contract with them while trying to resolve an issue that should have been straightforward. I escalated the cas...
— Pom D'Azur
We upgraded to Tidio after reviewing the information provided on both the Shopify App Store and Tidio’s website, expecting the free trial to allow us to properly test the features and chatbot functionality before committing long-term. Unfortunately, after only one day, the bot stopped functioning the way it initially did, and many of the limitations and billing details were not clearly explained u...
— Direct Discount Furniture & Mattress LLC
The system is a mess. The app was double installed or something and causes us not able to receive the message from customer. We missed the data /message of the customers. And Tidio customer service looks busy or they simply ask AI to handle the issues (which is not working).
— VRTX BAND
Tidio has a feature that upgrades your package automatically. This is in theory a good idea during Seasonal sales. However, it doesn't downgrade automatically after that. Extreme seasonality is a known fact in E-Commerce, so it's undeniably bad intend by Tidio and was probably developed as a cash grab instead of convenience for small businesses. They upgrade you once your numbers rise and enjoy t...
— ART o LUNA

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