Willdesk: Live Chat&AI Chatbot

Empower support with AI helpdesk, help center, Email inbox

por Channelwill · Lançado: fevereiro 2021 · Plano grátis disponível.

4.8 (386) no Shopify Usado por 4,756 lojas Shopify

Veja quais lojas usam — por país, coinstalações e lacunas competitivas → Desbloqueie com o Pro

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Boost customer experience with AI-driven workflows & omnichannel enablement. Willdesk offers product recommendations,emotion detection, and efficient after-sale

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Sobre Willdesk: Live Chat&AI Chatbot

Willdesk by Channelpoderá o suporte ao e-commerce com automação de AI (GPT-4): rastreamento de pedidos, devoluções, cancelamentos, atualizações de endereços via smart IA agent. Unifica e-mail, livechat & social (Instagram/Messenger/WhatsApp) em um sistema de ticketing. Smart Workflow Builder: Recuperação de cart automático, recomendações de produtos, encaminhamento de tickets e respostas de FAQ instantâneas. Profundamente integrado com Shopify e ParcelPanel/TrackingMais /Dropshipman/Loloyal: simplificar o serviço ao cliente. Branding: Custom HelpCenter, páginas FAQ.

Verificado pela última vez: September 16, 2026 · Fresh

Detalhes do app

Desenvolvedor: Channelwill
Categoria: Store management
Preço: Plano grátis disponível
Lançado: fevereiro 2021
Avaliação: 4.8 (386) no Shopify

Principais recursos

Unlimited agent
1 store
20 conversations
Live Chat, Contact form, Order tracking
Email & Social media Integration

Integrações com:

Checkout Dropshipman,SEO Ant Gmail, Zoho,Outlook, Godady Klaviyo,Mailchimp,One Messsenger，Microsoft 365 Parcel Panel, Loloyal loyalty Shopify Flow TrackingMore, EcomSend Pop Ups

3 planos · começa grátis · teste grátis de 7 dias

Free

Grátis

Basic

$16.90/month

Pro

$89.90/month

Planos e preços conforme listados na Shopify App Store.

Notas e avaliações

com base em 80 avaliações da Shopify App Store

Use as setas para ler avaliações individuais

kim的服务非常好

— Moonlash

Excellent; the team is very professional.

— Momfree

empty

— TITAN X

Absolutely loving Willdesk so far. The platform itself is clean, modern, and very easy to use. It has a huge amount of flexibility for live chat, automation, AI support, workflows, and customer service management all in one place. One thing that genuinely surprised us was how good the mobile app is. Being able to manage conversations, reply to customers, and monitor support while away from the de...

— Pixel Burn Custom Laser Creations

very good , still getting to know it but it is helping a lot

— Wildhunter.ie

客服服务快速有效

— Wildflower Cases

love it

— IblazeVape

Excellent support.

— TrinkTiger

Incredible platform and quick customer service. Super affordable and has everything that we need

— Kotomi

I've been using this app for over a year, and even after subscribing to an annual plan, it still charges $30 every month. After contacting customer service for a refund, I purchased the annual plan again, but it still charges $10 extra every month. His hidden costs are very high.

— Crystals Wholesale USA

I like the app, and already use it for 1 month, but some features working not correctly. I've already reported several times about 1 month ago and still nothing is fixed. This is really easy fixed and they completely ignore me. I'm afraid that if something important will be in the future, they also will not fix it. 1. Staff can't edit/add Macros. And I have to add all macros manually - this is rea...

— WoodenCrew

This app sent a random automated reply to one of our customers, even though we had disabled the chatbot and any AI agent. Too risky. Not recommended.

— TARTA GELATINA

HIGHLY DISAPPOINTED WITH THE SUPPORT TEAM! I subscribed to the Pro plan with WillDesk, expecting access to all premium features. However, since ChannelWill took over, I've noticed that these features are still not enabled. Although the ChannelWill support team has confirmed that I'm on the Pro plan, they mentioned it's the previous model and haven't activated the premium features. This situation i...

— Orgacia

This is a great app. I use it to manage all my stores customer support. Easier for the team to manage different communication methods in one centralized place.

— Home n Hearts

Love the App. All you need for customer support! Thanks to Nona for helping me immediatly. The Support Chat of Willdesk anwsers litterly in seconds. Highly Recommend!

— ventify.pro

Great customer service from the staff, very efficient app, AI bot is also very good once trained. Highly Recommend

— MDC Water

The service of Niccoe B. Is extremely good! The reply was very prompt and it was extremely helpful to me!

— KivenLighting

Met my needs very well and responded positively

— YAMAN

The app include built-in live translation for chat conversations.

— GeboTools.sk

Big thanks to Sophie for helping us fix our issue so quickly. The app is incredibly easy to use, even for beginners, and we highly recommend it!

— SARTORIAL OG

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